• A boss drives people - a leader coaches them.
• A boss depends on authority - a leader depends on good will.
• A boss inspires fear - a leader inspires enthusiasm.
• A boss says "I" - a leader says "we".
• A boss fixes blame - a leader fixes the breakdown.
• A boss knows how it's done - a leader shows how it's done.
• A boss says "go" - a leader says "Shall we proceed".